Last updated: June 27, 2026
This Privacy Policy explains how UL Controls, trading as EcoDriveSmart ("EcoDriveSmart", "we", "us"), collects, uses, shares, and protects personal information when you visit ecodrivesmart.com, request a quote, place an order, or contact us. By using our website and services you agree to the practices described here.
Information you provide to us
We collect information you give us directly, including:
- Contact and account details such as your name, company name, job role, email address, phone number, and any account credentials you create.
- Order and billing details such as billing and shipping addresses, the products you order, and payment confirmation. Card numbers are processed by our payment provider and are not stored on our servers.
- Quote and project details you share when you request pricing, including motor data, application requirements, drive models, and quantities.
- Communications you send through forms, email, chat, or phone, including technical questions and support requests.
Information we collect automatically
When you use our website, we collect certain information automatically, including your device type, browser, operating system, IP address, referring pages, the pages you view, and the dates and times of your visits. We collect this through cookies and similar technologies. For details, see our Cookie Policy.
Information from third parties
We may receive information from service providers who support our business, such as payment processors, shipping carriers, analytics providers, and fraud prevention services. We combine this with the information we already hold to operate and protect our services.
How we use your information
We use personal information to:
- Prepare quotes, process orders, take payment, and arrange delivery.
- Provide customer support and respond to technical and warranty inquiries.
- Create and manage your account.
- Send transactional messages such as order confirmations, shipping updates, and service notices.
- Send marketing communications where you have asked to receive them or where permitted by law. You can opt out at any time.
- Detect, prevent, and investigate fraud, security incidents, and misuse.
- Improve our website, products, and services.
- Comply with legal, tax, accounting, and regulatory obligations.
How we share your information
We do not sell your personal information. We share it only as needed to run our business, including with:
- Service providers and processors who act on our instructions, such as our ecommerce platform (Shopify), payment processors, shipping and freight carriers, email and messaging providers, and analytics services.
- Professional advisors such as accountants, auditors, and lawyers, where reasonably required.
- Authorities and other parties where we believe disclosure is required by law, to enforce our agreements, or to protect the rights, property, or safety of any person.
- A successor entity in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.
- Other parties with your consent or at your direction.
Data retention
We keep personal information for as long as needed to fulfil the purposes described in this Policy, including to meet legal, tax, accounting, and warranty obligations, to resolve disputes, and to enforce our agreements. When information is no longer needed, we delete or anonymize it.
Your privacy rights
Depending on where you live, you may have the right to access, correct, update, delete, or receive a copy of your personal information, to restrict or object to certain processing, and to withdraw consent where we rely on it. To exercise these rights, contact us at drivesales@ecodrivesmart.com. We will respond within the time required by applicable law and may ask you to verify your identity.
If you are in the European Economic Area or the United Kingdom, our processing relies on lawful bases including performance of a contract, our legitimate interests, your consent, and compliance with legal obligations. If you are a resident of a region with specific privacy laws (for example California), you may have additional rights regarding the information we collect and how it is used. Where these laws apply, we honor the rights they grant.
International data transfers
We and our service providers may process and store your information in countries other than your own. Where we transfer personal information across borders, we take steps to ensure it is protected consistent with this Policy and applicable law.
How we protect your information
We use technical and organizational measures designed to protect personal information against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please keep your account credentials confidential.
Children's privacy
Our website and products are intended for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, contact us and we will take appropriate steps to delete it.
Third-party links
Our website may link to third-party sites and resources, including manufacturer datasheets and documentation. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
Changes to this Policy
We may update this Policy from time to time. When we do, we will revise the date at the top of this page. Material changes will be communicated where required. Your continued use of our services after an update means you accept the revised Policy.
Contact us
For any privacy question or request, contact us at drivesales@ecodrivesmart.com or write to UL Controls, 7263 Engineer Rd., San Diego, CA 92111.